Refund Policy


Due to the nature of the products we offer, once your order has been processed and put into production we are not able to change or cancel your order.

Our policy for returns of personalised goods and items is non-refundable unless a mistake on our behalf is made.

Please notify us by using the contact page if you intend on returning a product.

Please note: Earrings that are not personalised are only refundable if seals are intact. They will be non-returnable if seals are broken.

Please view our terms & conditions for more info.